ca777's Privacy Policy

1 Types of Information Collected

ca777 collects various types of information to provide its services. This information is mainly divided into two categories — information you provide directly and information collected automatically.

1.1 Personal Identity Information

During account registration and identity verification, we collect the following information:

• Full name (in Bengali and/or English)
• Date of birth (for age verification — you must be 21 years of age or older)
• Email address
• National ID number or passport number (for KYC verification)
• Current residential address

1.2 Financial Transaction Information

During deposits and withdrawals, we record financial transaction information. This includes:

• bKash, Nagad, Rocket or bank account number (the full number is not stored — only the last four digits)
• Transaction amount and time
• Transaction reference number
• Deposit and withdrawal history

1.3 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we record:

• Game session history and duration
• Bet amounts and results
• Bonus activation and wagering information
• Preferred game categories

1.4 Technical Information

Our system automatically collects the following technical information:

• IP address and device location
• Browser type and version
• Device identification information (model, operating system)
• Time of site visits, page views and navigation patterns
• Session logs and error reports

2 Methods of Information Collection

ca777 collects your information through various methods. Each method is fully transparent and operated on the basis of your consent.

2.1 Direct Provision of Information

When you create an account on ca777, log in, manage deposits or withdrawals, or contact our customer support, you provide information directly to us.

2.2 Automatic Collection

When you visit our website, some information is collected automatically through cookies, web beacons and similar technologies. This information is mainly technical in nature and is used to ensure the functionality of the site.

2.3 Third-Party Verification Services

For identity verification (KYC) and fraud prevention, we may seek assistance from trusted third-party identity verification services. These services comply with strict data protection standards.

3 Purpose of Information Use

ca777 uses collected information for the following lawful purposes:

3.1 Service Provision and Operations

• Account creation, management and verification
• Processing financial transactions — deposits and withdrawals
• Providing bonuses and promotional offers
• Ensuring the quality of gaming services
• Providing 24/7 Bengali customer support

3.2 Security and Legal Compliance

• Preventing fraud, money laundering and other illegal activities
• Age verification and identity confirmation (KYC process)
• Enforcing our terms and conditions
• Meeting applicable legal and regulatory obligations

3.3 Service Improvement

• Analysing and improving platform performance
• Testing new games and features
• Personalising the user experience

3.4 Communication

• Transaction confirmations and account-related notifications
• Information on promotional offers and bonuses (only for users who have given consent)
• Security alerts and important updates

3.5 Responsible Gaming

By monitoring your gaming habits, we can identify potentially problematic behaviour and provide timely support. This is an important part of our responsible gaming policy.

4 Sharing Information with Third Parties

ca777 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted third-party service providers receive access to information on a need-to-know basis to operate our platform. These include:

• Payment processors (bKash, Nagad, Rocket, bank transfer service providers)
• Identity verification service providers
• Cloud storage and server service providers
• Fraud prevention software providers

All these service providers operate under strict confidentiality agreements and only have access to the information necessary for their specific tasks.

4.2 Legal Obligations

We may be required to disclose information under court orders, legitimate requests from government authorities or applicable law. In such cases, we always provide only the minimum information legally required.

4.3 Business Transfers

In the event of a business merger, acquisition or sale of assets, user information may be transferred. We will notify you in advance of any such change.

5 Data Protection and Security

ca777 uses industry-standard technology and practices to protect your information. Our security infrastructure operates at the following levels:

5.1 Technical Protection

• SSL/TLS Encryption: 256-bit SSL encryption is active on all pages of the site, keeping all information exchanged between your browser and our servers secure.
• Data Encryption: Stored sensitive information is protected with advanced encryption algorithms.
• Firewall and Intrusion Detection: Our infrastructure is protected by multi-layered firewalls and automated intrusion detection systems.
• Two-Step Verification: The ability to add an extra layer of security to your account.

5.2 Administrative Protection

• Only authorised staff have access to personal information
• All staff are trained on privacy matters
• Regular security audits are conducted
• A rapid response plan is in place for data breach incidents

5.3 User Responsibilities

Alongside our security measures, you also have certain responsibilities to ensure the security of your account:

• Use a strong and unique password
• Do not share your login credentials with anyone
• Always log out after use
• Report any suspicious activity to us immediately

6 Cookie Policy

The ca777 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

6.1 Cookies We Use

• Essential Cookies: Essential for the basic operation of the site, login sessions and security. The site cannot function properly without these cookies.
• Functionality Cookies: Used to remember your preferences and settings, such as language and display preferences.
• Analytical Cookies: To understand how users use the site, which helps in improving the site.
• Security Cookies: Used to detect fraud and unauthorised access.

6.2 Cookie Controls

You can manage cookies from your browser settings. However, disabling essential cookies may disrupt many functions of the site. Most browsers provide options to manage cookies.

7 Data Retention Period

ca777 does not store your information longer than necessary. The data retention period is determined according to the following policy:

7.1 Information for Active Accounts

All necessary information is retained for as long as your account remains active. This information is essential for you to receive our services.

7.2 After Account Closure

After an account is closed, certain information is retained for a defined period to meet legal and regulatory obligations. Financial records are generally required to be kept for a period specified by law.

7.3 Deletion of Expired Data

Once the retention period ends, we securely delete or anonymize your personal information. The deletion process is carried out in compliance with security standards.

8 User Rights

As a ca777 user, you have the following rights regarding your personal information:

8.1 Right to Access Information

You have the right to know what information we hold about you. You can contact our support team to request a copy of your information.

8.2 Right to Correct Information

If the information we hold about you is inaccurate or incomplete, you have the right to request a correction. Information can be updated through account settings or via customer support.

8.3 Right to Delete Information

In certain circumstances, you have the right to request the deletion of your personal information. However, information required to fulfill legal obligations may not be possible to delete.

8.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes, such as promotional communications. You can opt out of marketing communications at any time.

8.5 Right to Data Portability

You have the right to receive a copy of your information in a structured, machine-readable format and to transfer it elsewhere.

9 Privacy of Minors

ca777 is intended solely for users aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.

9.1 Age Verification

Age verification is mandatory when creating an account. Through identity document verification, we ensure that no minor is using our services.

9.2 Identification of Minors

If we become aware that a minor is using our services or that we hold their information, we will immediately close that account and delete all associated data.

10 Policy Changes

ca777 may update this privacy policy from time to time. This policy may be revised due to legal changes, changes in services, or security improvements.

10.1 Notice of Changes

If any significant changes are made to the privacy policy, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be prominently displayed on the website
• The "Last Updated" date at the top of this page will be changed

10.2 Effect of Changes

If you continue using the service after changes are published, you will be considered to have accepted the updated policy. If you do not agree with the changes, you have the option to close your account.

11 Contact

For any questions, concerns, or requests regarding your data rights related to the privacy policy, please contact us: